The best option is to have the customer choose you as the barista and the party which you have provided.  The link may default back to Corp, if a shopping session has timed out. This is not a system glitch, just a case of an internet cookie expiring before the customer completes the checkout process.

The best instructions to give your customer for orders are to create their customer account before ordering, then order and check out.  

We will move orders under these parameters:

• Customers must request the move to be made, they can do so by emailing support@javamomma.com  or submitting a ticket through the website.
  

• The request must be made no later than 7 days after the order is placed. Once we have run the commission report for the week, the system no longer allows us to move the order.