FAQ

Support System Tips and Tricks
Review the Knowledge Base, many of the questions we receive are answered in there!   When you enter in a ticket, please include your full name, order numb...
Mon, 28 Dec, 2020 at 8:16 PM
Creating a support system account
Creating an account for the support system will allow you to check on the status of tickets you submit!  To create an account, just submit a ticket with...
Sat, 19 Dec, 2020 at 3:36 PM
Creating a Support Ticket
To submit a support ticket in this system, click on the "+ new support ticket" at the top of the page.  When you are viewing the support sys...
Sat, 19 Dec, 2020 at 3:35 PM
Monthly Theme Subscriptions
NEW FLAVORS, NEW MUGS, FUN THEMES EACH MONTH PURCHASED AS A SUBSCRIPTION: Momma’s Picks, Momma’s Sips, Mug of the Month, Momma’s Essential Box and Momma’s ...
Mon, 23 Jan, 2023 at 2:13 PM
Does Java Momma test for mold?
Mold testing and prevention are done at the grower level.  Here is a great article explaining things in detail.  https://www.healthline.com/nutrition/th...
Thu, 18 Aug, 2022 at 12:41 PM