FAQ 7

• Support System Tips and Tricks
• Creating a support system account
• Creating a Support Ticket
• Monthly Theme Subscriptions
• Does Java Momma test for mold?

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Orders 6

• Tracking your order
• Can I change my order after is has been placed?
• Return Policy
• What payment methods do you accept?
• I received damaged items in my order

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Shipping 8

• How long until my order ships?
• How can I track my package?
• I need a copy of my invoice from my order.
• Friendly Shipping Reminders for the best experience possible
• The USPS says my box was delivered, but I don't have it!

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Subscriptions 1

• Monthly Subscriptions

Gift Cards and Coupon Codes 3

• How do I use my gift card or coupon code?
• Can I purchase a Java Momma gift card?
• What if I lose my gift card?

Coffee 5

• Where is your coffee grown? Is it organic or fair trade?
• Are the flavored coffees made with natural or artificial ingredients?
• Are there artificial sweeteners, sugar or dairy in your coffee?
• Is your coffee gluten free?
• How long does coffee stay fresh?

Emails 2

• I am not receiving emails from Java Momma!
• Unsubscribed from Customer Emails