Shipping FAQ

How long until my order ships?
Great question. We roast our coffee fresh, which is what makes our coffee the best. With that, once the order is paid for we will ship it in 10-14 business ...
Tue, 8 Dec, 2020 at 12:11 PM
How can I track my package?
If you go back into your order there will be a shipping tab. In there you will find a shipping number. You should also receive an email that will tell you t...
Sat, 19 Dec, 2020 at 3:39 PM
I need a copy of my invoice for my order. How do I go about with it?
We ship all packages with an invoice that can be found along with the product. You can also find the invoice in your portal account under the order section.
Tue, 8 Dec, 2020 at 12:14 PM
When do the Mystery Boxes ship?
Mystery boxes are processed like a regular order. However, they may ship separately from other items in your order.
Tue, 8 Dec, 2020 at 12:53 PM
Friendly Shipping Reminders for the best experience possible
1) Please ensure that when placing your order, that your shipping address is correct and in the proper format. 2) If you have recently moved, please make ...
Sat, 19 Dec, 2020 at 3:37 PM
The USPS says my box was delivered, but I don't have it!
We understand how frustrating this can be. If you received a notification that your items were delivered, but you have not received your package, please...
Tue, 8 Dec, 2020 at 1:04 PM
When do the monthly themed boxes ship?
Mug of the Month ships on the 7th of every month, Momma’s Picks on the 10th, Tea Cup of the Month ships on the 15th, and Momma’s Sips on the 20th, of the ...
Tue, 8 Dec, 2020 at 1:10 PM
Where does Java Momma currently ship?
Java Momma ships to all States in the US, including APO/Overseas and Territories.
Tue, 8 Dec, 2020 at 1:11 PM
Can you ship to me in Canada?
Unfortunately, at this time we are not open in the Canadian Market. We do hope that we will be in the future. Please like our Facebook page and follow the ...
Tue, 8 Dec, 2020 at 2:15 PM