Orders

Order FAQ

Tracking your order
If you have placed on order and you want to check its status, you can view this from your account portal. Step 1 - Click on Orders Step 2 - Click on My...
Tue, 8 Dec, 2020 at 12:09 PM
Can I change my order after is has been placed?
You cannot change your order after it is placed. Please see the return policy for more information.
Tue, 8 Dec, 2020 at 12:54 PM
Return Policy
Java Momma guarantees customer satisfaction. With the recent pandemic, we are experiencing higher volume and shipping delays.  Please be patient while we wo...
Thu, 21 Jan, 2021 at 9:43 PM
What payment methods do you accept?
We accept all major credit cards and PayPal.
Tue, 8 Dec, 2020 at 12:58 PM
I received damaged items in my order!
First:  Take several pictures of the box from different angles. Take a picture of the open box with the items inside. Take pictures of all the items and...
Wed, 23 Dec, 2020 at 5:51 PM
I received my order, but I am missing items!
Take several pictures of the box from different angles. Take a picture of the open box with the items inside. Take pictures of all the items and the pack...
Tue, 8 Dec, 2020 at 1:00 PM
How do I set up a gift or a subscription
Check out this video from our CEO Melissa on exactly how to do that.
Tue, 8 Dec, 2020 at 1:11 PM