Orders

Order FAQ

Tracking your order
If you have placed on order and you want to check its status, you can view this in your customer account portal. Step 1 - Log into your account and scro...
Wed, 30 Oct, 2024 at 12:35 PM
Can I change my order after is has been placed?
You cannot change your order after it is placed. Please see the return policy for more information.
Tue, 8 Dec, 2020 at 12:54 PM
Return Policy
Java Momma Guarantees Customer Satisfaction If you are unhappy for any reason, please contact your Barista/Ambassador or visit our support page HERE.  D...
Wed, 30 Oct, 2024 at 12:08 PM
What payment methods do you accept?
We accept all major credit cards and PayPal.
Tue, 8 Dec, 2020 at 12:58 PM
I received damaged items in my order
Please take pictures listed below and Submit a ticket to support@javamomma.com. Be sure to include your order number, along with as many details and pict...
Wed, 30 Oct, 2024 at 12:46 PM
I received my order, but I am missing items!
Please take pictures listed below and submit a ticket to support@javamomma.com. Be sure to include your order number, along with which item(s) you are mi...
Wed, 30 Oct, 2024 at 12:50 PM